Some things I've written and presented

"Prompt-based prototyping for generative insights" (2025)
Some takeaways from my experience using AI-driven prototyping as part of generative insights research.

"Cross-family collaboration to drive growth" (Client UX conference, 2023)
I shared lessons learned from building an experimentation framework that integrated quantitative and qualitative research and crossed organizational silos. I can't share the presentation, unfortunately, but we did achieve pretty amazing results in less than 9 months as a start-up team creating process and partnerships from scratch.

"Iterating Understanding: Participant Observation for Product Design"
(ReCon 19, 2017)
This presentation spun out of my work with BMS (see "Knowledge Management for Agility and Speed" below) — I think co-creation is an amazing product accelerator, and I wanted to ground it in anthropological practice (participant observation). I also led an interactive "whisper-down-the-lane" exercise where I partnered audience members to explore how observations (mis-)translate into design.

"Knowledge Management for Agility and Speed" (co-presented with Abhijat Vatsyayan, 3rd Life Science Knowledge Management Summit, 2016)
My BMS colleague, Abhijat Vatsyayan, invited me to co-present a case study on our work creating the Knection knowledge management system at BMS. This is a high-level overview of a nearly year-long journey, from framing the challenge and proposing an approach to biweekly co-creation sessions with chemists, designers and developers to a rollout focused around end-user evangelists.

"Seeing is believing: Eyetracking across channels"
(Poster session presented with Ben Elgart at the IA Summit, 2016)
Ben and I put together this journey-driven analysis to illustrate work led by our colleague Jon Ashley (conducted with a prototype head-mounted Tobii eyetracker). The screen-based Tobii eyetracker we had in our usability lab was useful back in the days when gathering behavioral data in the digital sphere was much more difficult. Calibrating it for each session was not fun, though.

"A Foot-Based Reanalysis of Edge-in Tonal Phenomena in Bambara"
(with Sharon Rose, West Coast Conference on Formal Lingustics, 2006)
I co-presented this paper, based on my master's thesis work, with my advisor Sharon Rose. A lot of the thinking here about patterns and constraints still informs the way I approach digital experience. And it's turned out that studying linguistics and knowing something about NLP and neural networks is pretty useful these days.